Better Communication & Relationships

CCRTO Can Help Your Team Manage Conflicts 

Better conflict management leads to healthier relationships and higher productivity. This is as true for leaders as it is for employees. That’s why CCRTO provides conflict resolution skills training for the workplace. We help build healthier, happier, more peaceful teams through conflict resolution training.

Led by Expert Practitioners

Not only are our conflict skills trainers expert corporate educators, they are also working professional in the field of workplace conflict management and communications. They only teach the practical skills that actually work in real-world settings.

Learn Skills from the Experts Who Use Them!

Some of Our Workshop Offerings

Responding to Challenging Ideas

Learn to respond to ideas that you don’t agree with from a place of curiosity, appreciation, and consideration.

Giving Feedback on Behavior

Learn practical communication sequences for letting someone know when a behavior isn’t working and what they can do to improve.

Receiving Difficult Feedback

Receiving hard-to-hear feedback isn’t easy for anyone. Learn to respond calmly and effectviely to find the hidden gems.

Conversations on Accountability

Learn to set clear expectations and hold others accountable without coming off as a micromanager or bully.

Verbal De-Escalation Skills

When conversations gets heated, you’ll need to be able to stay calm and help others become and remain calm as well.

Conflict Resolution Basics

Learn basic conflict resolution theory and foundational techniques to manage conflict in professional relationships.

Instructor-led & Asynchronous Training

We offer various training formats, including instructor-led, asynchronous, and hybrid models, customized to meet your team’s needs.

Multiple Formats For Your Unique Needs

98% Client Satisfaction

We administer evaluations after every training to gauge and consistently improve our workshops. To date, we have a cumulative 98% satisfaction rating from clients, and more than half our clients retain us for ongoing training.

We Can Customize Training for Your Team

While we start from our award-winning training workshops, we always offer to customize each workshop to address the unique needs of your organization.

Custom-Built Practical Techniques for Your Team